Author Archives: david

How Often Should I Clean My Carpet?

I get asked this question all the time, so let’s see if I can answer this question once and for all! I have people say to me that they haven’t had their carpet cleaned in ten years because they thought that if they had cleaned before that it would get dirty faster! NOT TRUE! This is a misconception! With the equipment and cleaning science, carpet can be cleaned and left with no dirt attracting residue, unlike early methods referred to as shampooing. When you shampoo your hair you have to rinse it! If you don’t, you know what happens!

Listen, the first and most important reason to clean you carpet is for the health benefits and then for the appearance! Carpet is unique in the fact that it acts as a filtration system in your home or office. This is actually good, because when the pollutants (dust, pollen, bacteria and many more indoor pollutants) that are in the air settle to the floor, they settle in the carpet keeping them from staying airborne, where you breathe! The next reason is for the appearance! It’s a fact that professional cleaning extends the life of your investment plus keeps indoor air healthier!

The answer to the question of cleaning frequencies depends on several factors. In the chart that I have included, which is the chart from the I.I.C.R.C. Reference Guide for Professional Carpet Cleaning, you can see for yourself how often you should have a professional cleaning!

Also, please keep in mind that most carpet manufactures state in their warranty information that the carpet must be cleaned at least once a year to keep the warranty intact!

Residential Carpet Cleaning Frequency Chart

We Can “Save Your Hide” With Professional Leather Cleaning

Do you own leather? If you do, when was it last cleaned? Usually when someone buys leather they are told that there is virtually no maintenance other that using soap and water to occasionally wipe it down. That’s it! This is a misconception and here’s why.

  1. First, low maintenance is usually interpreted as no maintenance.
  2. Second, “protected” leathers have a durable pigmented finish, but not indestructible. This finish initially allows consumers to clean leather with almost anything and get an immediate satisfactory result.  The use of these products, not designed for leather, may break down this durable finish causing the pigment to crack and peel.  Improper maintenance directly leads to expensive restoration or replacement.
  3. Third, aniline and nubuck leathers are not low maintenance and have very little if any water repelling properties, unless it has been treated. You will see this for yourself if you ever spill liquid on the surface.  These leathers are extremely porous and should be cleaned thoroughly on a regular basis to protect your investment.
  4. Fourth, leather is purchased primarily for the most active rooms in the house.  This choice makes good maintenance a high priority to protect the looks of your investment and for prolonging the life of your leather.

TYPES OF LEATHER

A – Aniline

Also known as Natural, Pure, Naked and Unprotected.  These are Leathers that are colored with transparent dyestuff.  This means you are able to see the actual surface grain markings.  These Leathers have very little or no protective treatments applied to them.

P – Protected

Also known as Finished, Semi Aniline, Everyday, Pigmented and Painted.  These Leathers have combined the best aspects of a natural product (Leather) and have utilized tannery technology to create a product that is more uniform in appearance and color.

N – NuBuck

Also known as Chaps, Distressed, Bomber and Suede.  These are actually Aniline Leathers that the surface has been brushed, and have created a texture similar to velvet on Leather upholstery or fabric.  Suede is the “flesh” side of a piece of Leather and NuBuck is an effect that is done to the grain side.  Because NuBuck and Aniline Leathers are alike, it’s sometimes hard to tell them apart.

Consider the dust that builds up on a coffee table or desk over a week’s time.  This same dust is being deposited on your leather.  To this dust, add the airborne cooking oils and atmospheric pollution that is present, to some degree, in every home.

Common Soil

This includes the outside tracking of the common dirt, sand and vegetable fibers from plants.  These are carreid into the house in various ways, which can be transferred to leather directly or indirectly from kids and animals.

Ink:

The inks from newsprint in newspapers will readily be deposited on leather.  Clothes such as denims will lose some of their dye onto leather in a process called crocking.  The direct approach from the occasional leaky pen or the aspiring 2-year old artist should not be forgotten.

Common Oils:

Body oils from both humans and animals cause soils to attach and hold onto leather.  Hair and hand oils are easily transferred to the arms and head cushions of leather furniture.

What you need to know about Mattress Cleaning

Mattress CleaningAnother important thing not to forget in allergy control is your mattress! Your mattress can contain up to 60% of the dust mites in your home! Dust mites are too small to see and they can produce about 175 times their body weight in fecal matter in the lifetime. It’s actually the dust mite feces that causes the allergic reaction! Since we spend about a third of our life in bed, the bedroom should receive priority treatment. We use the same Allergy Relief Treatment on your mattress. If you have not had your mattress cleaned, get it cleaned and treated today! You can be sleeping on a clean mattress tonight!

8 Reasons to Try Us!

1. Firm appointment times.

I do not over book myself! This is because I want to take my time to assure you that I will always give you “My Profession Best”! I also pride myself to be on time, because I respect your time! If for any reason I might have additional work on location, you will receive a call from me to let you know.

2. No pushy sales game.

I do not work that way, and never have! No one wants this, and that includes me! I’m committed to giving you top service and want to be “Your Cleaner” for life.

3. Complete and detailed written estimates.

You will know up front what it will cost for the specific service I will perform. No Surprises! That is usually the biggest complaint I hear is additional costs along the way!

4. I will never sell you something you don’t need.

Any legitimate carpet and upholstery cleaning business does not do this! I will give you all the information on any recommendation and let you decide what best for you!

5. State of art equipment.

I have the most updated carpet and upholstery cleaning equipment in the business. You deserve the very best! Afterall, the end result is the most soil removed the better, leaving you carpet or tile as clean as possible!

6. The best warranty in the business.

There is no risk for you because in trying us! I want to meet or exceed your level of expectations. I for any reason your not trilled with our work ( based on pre determined level) there is no charge! I will redue any areas plus I will also give you a 100.00 Savings Bond for your trouble.

7. Over 20 years of experience.

You can be assured that you are getting what you are paying for! My carpet and upholstery cleaning company is a Certified Firm with the IICRC. This is an international organization that educates technicians on the latest industy reguirements in the cleaning industry. Membership is voluntary, so what you will find is the companies that belong are serious about their business. You have to be aware, that there is no licensing and this industry is pretty much unregulated. The IICRC is very strict with its members. We pledge to operate with the highest integrity, have the proper insurance, have a written warranty.

8. We only use the very best products, that are safe and non toxic.

A major concern today is the quality of the indoor air in either your office or your home. It has been proven that indoor air guality can be more polluted than outside air. Most people think that we use soap to clean tile and carpet. Actually, I use specialized detergents that are speciicly desined for the cleaning process.The Carpet and Rug Institute has a set standard, with the best being CRI Gold, safe and highly effective, proven to extract more soil and other pollutants leave no residues, and are safe for you and your family and for the environment!

100% Money Back Guaranteed Allergy Relief Treatment

Do you suffer from allergies, asthma or other repertory illness? Over 70 million Americans do! One of the biggest issues of indoor air quality is the fact that the air in your home or office may be causing you more of a problem, because the air doesn’t get refreshed! Dust Mites and pet allergens can be the biggest culprit and people with allergies (even mild cases) can suffer the reactions and allergic illnesses such as asthma and sinusitis. I suffered from these myself and I know how miserable this can be!

Relief can yours! Now, there is a revolutionary anti allergy solution! Reduce pet and dust mite allergen levels by 90% or more. This new process involves a special cleaning detergent that is first used to clean the carpet. The 2nd step is the application of the Allergy Relief Treatment™. This treatment actually changes the allergens themselves, so the body no longer recognize the allergen and you no longer get the reaction to it. Please Note: that in order to receive the benefits of the treatment, you should already have been diagnosed by your doctor to be allergic to these allergens. Otherwise the treatment will not produce the desired results!

Results can usually be seen in 3 days and possibly the first night! The Allergy Relief Treatment when correctly applied, can last for up to 6 months! In a severe case, it may be necessary to apply the treatment more often. It is safe around your family and pets and contains no dyes, odor, perfumes, phosphates, VOC’s, pesticides or mitacide and is biodegradable. The treatment is actually made from fruit and vegetables seeds!

5 Reasons Carpet Protector Can Save Your Carpet

1. Reduces permanent staining

You probably already know that all it takes is 1 Ugly Spot in the middle of the room, to ruin your carpet! Don’t forget that unprotected carpet won’t repel these stains like protected carpet. Plus, it gives you more time to blot the spill up before it works it’s way deeper into the carpet!

2. Helps Keep Your Traffic Areas From Being Ruined

The soil in the traffic areas acts like sand paper in your carpet. Remember that protector keeps dirt from attaching itself to the fiber. This allows the dirt to be easily vacuumed out! Here’s a perfect example of why vacuuming is the most critical step in the cleaning and maintenance process. Picture a small pile of dirt on the floor. The dirt will vacuum easily from the carpet! Now add some water to the sand and see how easily it vacuums up. Surprise, what a mess!

3. Spots Can Be Removed Much Easier

Spot can be removed with much less work and time. Most of the time just blotting with a towel and water! It doesn’t get any simpler than that! Another common problem is leaving soil attracting residues that get left behind, only to have to spot come back much sooner!

4. Your next cleaning will produce better results

Much more soil gets extracted from you floors the next time they are professionally cleaned!

5. Helps to prevents costly service calls

Most spots and spills can be easily blotted up and quickly removed by you! Rarely will you not be able to get them out without calling us out. Even if you have Only 1 one spot, the investment in protectant could easily pay for itself many times over!

Why You Should Always Have Carpet Protector Applied to Your Carpet and Upholstery

There is a lot of confusion in the carpet cleaning industry about the benefits of carpet protector and the added value it gives expensive flooring and furnishings, giving you not only clean carpets but this will substantially add years to its useful life! Carpet does not wear out, it uglies out!

So that there is no longer any confusion, I will give you the facts!

Most nylon stain resist carpet is manufactured with 2 important protective properties. An acid dye blocker, which keeps many household stains such as food coloring like red dye in a beverage, is one of the properties. The second layer of protection is what is called a “fluorochemical” and its job is to resist dry soil. Resisting dry soil keeps the dirt from bonding to the fiber, plus it also protects the acid dye blockers.

What happens when this bonding takes place it starts to dull out the fiber, just like rubbing your carpet with sand paper! Ouch! Once the process starts the damage cannot be corrected! Please keep in mind to, that the protector applied at the factory should be reapplied because foot traffic can significantly reduce the amount of protector especially in the high traffic areas where protectant is needed the most!

Another reason the protector can be damaged is if uneducated, uniformed and sometimes unscrupulous carpet cleaners use harsh chemicals on the carpet, stripping the protector totally off!

5 Questions to Consider When Hiring A Carpet upholstery Cleaning Company

1. What kind of experience do they have?

David cleaning a tile back splashNot all experience is good! It must be good experience! You wouldn’t go to a doctor or a mechanic for example, unless you knew what they were excellent at what they do. Do they have the proper training? I have been providing carpet and upholstery cleaning services for over 20 years and am certified by the IICRC and a proud member of Ethical Services. The IICRC is the pinnacle certification to have in this profession and also is your protection when looking for a qualified firm. . Aside from a strict code of ethics that I adhere to, I continually stay on top of the latest advancements in the cleaning industry. We must present accurate and honest information to the consumer. Maintain adequate liability insurance and licensingand have a written complaint policy. DO NOT hire a company that is not an IICRC certified firm! After all, there is no substitute for experience and training!

2. Do they guarantee their work?

Over the Top Cleaning Services offers a 100% Money Bank Guarantee on all carpet and upholstery cleaning services. In the unlikely event you are not thrilled with the results there is no charge. Period! “My Professional Best is Your Guarantee!. The best warranty in the business. Listen, this is how I make my living! If I didn’t stand behind my work, I would not be in business still. So, here is my personal guarantee to you. If for ANY REASON reason you don’t feel as though I gave it my professional best (based on expectations we previously agreed on), I will reclean the area free of charge or refund your money plus give you a 100 dollar US Savings Bond for your inconvenience!

3. What system do they use? Are their cleaning detergents safe for my family and home?

Over the Top Cleaning Services only uses the most advanced carpet and upholstery cleaning systems on the market today and insist on the best equipment and cleaning detergents. We use Hot Water Extraction. Hot water extraction removes the most contaminets like most germs, bacteria, tracked in soil etc. Did you know that the major carpet manufactures specify this process only! Do Not Lose Your Carpet Warranty. We do not leave excess moisture in the carpet or sticky residue behind. As a matter of fact all the cleaning detergents are C.R.I. Gold Cleaning Seal, This assures you of the absolute best cleaning and safety. The cleaning agents I use are a lot more that just soap! They are specialized Bio Degradable Detergents that must meet this rating. You get the very best there is! Also, please be aware that by using the wrong chemicals on your expensive carpet can damage the stain resistance and drastically reduce the carpets longevity, not to mention what could be left behind also.That’s where education and continuously changing up to date information come in. Many of the major carpet mills now require you to have your carpet cleaned by a IICRC CERTIFIED FIRM, or risk losing your warranty on your new carpet.

4. Do they have good referrals from past clients?

I always ask for references before hiring a company myself. It’s for your protection! Companies can tell you what they want to, but
references gives you a much better idea of a company’s performance! As I mentioned earlier, a service “stranger” is coming, someone whom you probably don’t know is going to be working in your home. Can they be trusted around your possessions and your family? I will be more than happy to give you all the references you’d like! In fact, I encourage you to contact some of my previous clients. They are my cheerleaders, so why wouldn’t I want you to? What better way to earn your trust and your business!

5. Are they licensed, bonded, and do they have adequate liability insurance?

Any legitimate carpet and upholstery cleaning business will have these important coverages! This is for your protection! Check these out yourself. Over the Top Cleaning Services carries $1,000,000 worth of liability coverage and carry all the papers with me, and will show them to you when I arrive.